Do you ship worldwide?
Yes, we ship worldwide FREE of charge.
How long does FREE shipping take?
Allow on average 2 weeks for your order to arrive (dependent on where you are located in the world).
We aim to dispatch orders either the working same day or the working following day, meaning your order may get to you before the stated time. Please note that bank holidays and weekends are not counted as working days.
I think my package has been lost or stolen?
Please note Shining Style are not responsible for lost or stolen packages once delivery has been confirmed through the order tracker.
How can I track my order?
Your tracking number(s) can be located on your order confirmation email. Please note tracking number(s) may be unavailable on some products dependent on where in the world you are located.
I can’t locate my confirmation email?
You should have received a confirmation e-mail instantly after placing an order (check in your Spam folder). If you think you gave us the wrong e-mail address, please do e-mail us at firstname.lastname@example.org to have the necessary information sent to your correct e-mail address.
Can I modify my order?
Once an order has been confirmed we are unable to modify the order.
I ordered multiple products but have not received all of them in one go?
Please note that some items are handmade to order so the delivery time may vary slightly, please allow a few days for all your orders to arrive.
Where can I find your size guide
You can find our size guide(s) where applicable attached in the product image. Please note this is only a guide.
How do I sign up?